
At the end of the year you can opt to renew your support and subscription contract if you wish or you can let it lapse. This covers the cost of the software and one year’s maintenance and support. A perpetual license means that you pay a single one-off fee. IBM can also be contacted via e-mail at IBM SPSS support is available via the web at If you have general questions or require additional IT support, please visit the Find Help page.A perpetual license for one user.IBM will open a support case and will require our IBM Customer Number: 1363353.If you have problems with using the SPSS software you can call IBM at 1-80. Webstore link: Click the Contact Us tab (bottom of the webstore page).

If you are having problems installing SPSS, please contact the Webstore support directly via email, phone, or chat:

SPSS Support and Troubleshooting Installation Help When you're ready, click the Download button: Be sure to copy your authorization code and review the installation instructions.

Double-click the file that you downloaded and extract all the files to some location on your computer.If you do not have sufficient permissions to install software on your computer, contact your site IT support. Note, you must have administrative rights on your computer to install or upgrade the SPSS software. There you will find the authorization code, installation instructions, and a link to download the software. Click View Details for your SPSS order.

Once logged in use the arrow next to your name in the top right corner to go to Your Account/Orders.To download again, go back to and log in with your SDSUid and password.If you are trying to re-download SPSS from OnTheHub, please make sure you are doing it from the Accounts/Orders section, if you try to repurchase you will get an error.Important: Security Vulnerability for SPSS Due to the Apache Log4j2 vulnerability, please uninstall versions of SPSS prior to version 28 and install version 28.0.1.1.
